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Payment FAQs

Statues and Garden Features are happy to accept PayPal or bank transfer for payments.

Bank - Santander
Ac - The Natural Stone Gallery
Sort code 09 01 27

PayPal is totally secure and you can register free by clicking the link on the left-hand side of the homepage (Please wait for it to appear.) 

Q. Are there other means of payment?


A. If cheques are still available, we will accept them made payable to M.Course. Clearance will have to be made before items are dispatched.


Q. Can the item be placed where I want it to go?


A.  In certain circumstances, yes, but generally it is not possible and delivery is made kerbside.  Please see 'Delivery Information'


Q. What do I do if my item is damaged?


A.  Items should be checked as much as possible before the delivery driver leaves and damage noted on the delivery sheet. If items are delivered by the company's own drivers they may be returned for replacement.


Q. What can I do if I change my mind once I have ordered an item?


A.  Providing the item has not been prepared and is already en route, a restocking and handling charge of £20.00 will be made and deducted from the original payment before refund.  

  
Q. Can delivery be made to an address other than my own?

  
A.  By all means, but a signature must be received from an authorised person before goods can be left.